If you’re a resident of the U.S., you may be eligible to receive a free smartphone courtesy of the Affordable Connectivity Program. Designed to bridge the digital divide and to ensure low-income households in Portales NM and throughout the country have consistent access to the internet, this program provides eligible individuals the tools they need to stay connected in our increasingly digital world.
To qualify, individuals must participate in specific government assistance programs or meet certain income-based criteria. Once approved, you can enjoy the benefits of a smartphone, helping you stay in touch with family, manage online tasks, or assist with remote work and education opportunities.
To start the application process, complete the form at the top of this page and click “Start”.
Frequently Asked Questions
What is the Affordable Connectivity Program and how does it help individuals in need?
The Affordable Connectivity Program (ACP) is a government program designed to ensure low-income households access to the broadband services they need for work, school, healthcare, and more.
Who is eligible to receive a free government phone under this program?
Households that participate in certain government assistance programs like SNAP or Medicaid, families with children receiving free and reduced-price school lunches, or Portales households with incomes at or below 200% of the federal poverty guidelines.
How do I apply for a free smartphone through the Affordable Connectivity Program?
You can get started by providing your email address and zip code in the form above. On the next page, complete the application to see if you qualify for a free phone. You may need to provide documentation that verifies your income, such as a tax return or three consecutive pays stubs, or proof of participation in qualifying programs like Medicaid, SNAP, or others.
What services or features are included with the free phone? How many minutes, texts, and data do I get each month?
With your free smartphone you get free unlimited minutes, text messages, and data each month and your service will remain active as long as you use it every month.
If I already participate in other government assistance programs, does mean I am automatically qualified?
Participation in certain government assistance programs like Medicaid, SSI, or the Federal Public Housing Assistance can qualify you for the ACP. However, you will still need to apply and provide documentation of your participation in these programs.
What type of smartphone will I receive? Is it an iPhone or an Android?
The specific brand and model, whether it’s an Android or iPhone, will vary based on availability and requirements. The majority of phones offered in the ACP program are Android devices. We ensure that all devices provided are up-to-date and equipped with the necessary features and functionalities you need to stay connected.
How long does the application process take, and how soon can I expect to receive my phone after being approved?
The application takes less than 5 minute to complete. Once you’re approved, delivery times can vary, but we aim to get the device to your address in Portales NM as quickly as possible, usually within a few days.
Are there any conditions or commitments I need to be aware of once I receive the phone?
You will need to renew your service each year to continue receiving your ACP benefit. You will be notified when it’s time to recertify your eligibility. If you do not recertify within the 60 day window you will be de-enrolled from the service.
